Privacy policy

Privacy Policy

At Goddess Provisions, we are committed to protecting your privacy and ensuring the security of your personal data. This policy outlines how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR).

1. Information We Collect

When you subscribe to the Goddess Provisions email list or purchase a product through our website, we may collect the following information:

  • Name
  • Email address
  • Phone number (if provided for SMS communications)
  • Username
  • Password
  • Zip code/postal code
  • Mailing address
  • IP address (to authenticate users)

2. Why Do We Need Your Information?

We collect your information for the following purposes:

  1. To Send Email and SMS Updates: The email address and/or phone number you provide will be used to send information, updates, and special offers.
  2. To Improve Our Website: Your feedback and information help us continually improve our website.
  3. To Provide Free Stuff: Your contact information may be used to administer contests, promotions, surveys, or other website features.

3. SMS Communications

If you opt-in to SMS communications, the following terms apply:

  • Message Frequency: You may receive recurring messages, but the frequency may vary depending on your interactions and preferences.
  • Message and Data Rates: By providing your phone number, you agree to receive SMS communications. Message and data rates may apply. Please check with your mobile carrier for applicable rates.
  • Opt-Out Instructions: You can opt out of receiving SMS messages at any time by replying "STOP" to any message you receive or contacting our customer support .
  • Privacy Assurance: We do not sell, trade, or otherwise transfer your mobile number to outside parties for marketing purposes.

4. Do We Use Cookies?

Yes, we use cookies to track referrals, for user authentication, and for marketing purposes.

5. Do We Disclose Information to Outside Parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential and protected.

We may share your shipping address with our product suppliers to ship orders. Additionally, we may release your information when necessary to comply with the law, enforce our website policies, or protect our rights, property, or safety.

Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

In some cases, we or a third-party service provider may use your personal information for targeted promotional offers. If you accept a gift from one of our gifting partners, we may transfer your personally identifiable information to them so that you can receive and use the gift.

6. Your Data Rights

You have the following rights regarding your data:

  • Right to Access: You can request specific information we hold about you.
  • Right to Rectification: You can request correction of inaccurate or incomplete data.
  • Right to Erasure: You can request deletion of your personal data.
  • Right to Restrict Processing: You can request restriction of processing your personal data.
  • Right to Data Portability: You can request transfer of your data to another service provider.
  • Right to Object: You can object to the processing of your data for direct marketing purposes.
  • Right to Withdraw Consent: You can withdraw consent at any time where we rely on consent to process your data.

To exercise these rights, please contact us using the information provided below.

7. Data Security

We implement a variety of security measures to maintain the safety of your personal information, including secure servers, encryption, and access controls.

8. Third Parties Who Process Your Data

We use the following third parties to process your data:

  • Infrastructure: Cratejoy
  • Analytics: Google Analytics
  • Customer Support/Marketing: Zendesk, Active Campaign
  • Payments: Stripe, PayPal
  • Shipping: Pirate Ship
  • Other: Miscellaneous Google Services

9. Data Collection

We collect data when you browse our website, sign up to receive emails, create an account, or place an order.

10. Changes to Our Privacy Policy

We may update our privacy policy from time to time. Changes will be posted on this page, and it is your responsibility to check for updates.

11. Contact Us

If you have any questions regarding this privacy policy, please contact us at:

Goddess Provisions Inc
78 George St. Suite 204
Ottawa, ON
K1N 5W1
Canada

By using our website, you consent to our privacy policy. Thank you.